Rk66 Privacy Policy — Your information is completely secure

Rk66 (referred to as "we", "us") is an internationally licensed online gaming and betting platform. Your privacy is our top priority. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the measures we take to keep your data secure.

This Privacy Policy applies to the rk66 website (rk66.live), mobile app, and all related services. By using our platform, creating an account, or participating in our services, you are agreeing to this Privacy Policy.

We always follow international data protection laws, in particular the GDPR (General Data Protection Regulation). You retain full control over your data and can request to view, correct, or delete it at any time.

We collect various types of information when you create an account and use our services. This falls into two main categories — what you provide directly, and what our systems collect automatically.

Information provided directly:

• Full name, date of birth, and national ID number (for KYC verification)
• Email address and mobile number
• Home address and postal code
• Financial information — mobile banking number or bank account details
• Copies of documents submitted for identity verification
• Contact details for the support team

Automatically collected information:

• IP address and device information (operating system, browser version)
• Login time, session duration, and activity logs
• Gaming history, bet amounts & outcomes
• Transaction history and amounts
• Browsing behavior collected via cookies and tracking technologies
• App usage data and performance information

Rk66 uses your information only for specific, legitimate purposes. We never use data beyond what is necessary and do not collect it for the purpose of selling to third parties. The key purposes for which we use your data are detailed below.

• Account Management: To create, verify, and maintain your account.
• Identity Verification (KYC): To meet legal obligations and prevent fraud.
• Payment Processing: To securely process deposits and withdrawals.
• Customer Support: To respond to your questions and complaints, and to resolve issues.
• Responsible Gaming: To identify problematic gaming behavior and provide you with timely support.
• Security Monitoring: To detect fraud, money laundering, and other illegal activities.
• Service improvement: For analytical purposes to improve the platform experience.
• Legal Obligations: To comply with regulatory requirements and cooperate with legal proceedings.
• Promotional Communications: To keep you informed of offers and updates, subject to your consent.

Rk66 never sells your personal data. However, in certain circumstances we may need to share limited information with trusted partners — always to ensure quality of service and to meet legal obligations.

• Payment Processors: Required information is shared with authorized payment gateways to process transactions.
• Identity Verification Service: With a licensed verification provider for the KYC process.
• Technology Partners: With cloud and hosting providers for platform operations.
• Legal Authorities: Based on a valid order from a court or regulatory authority.
• AML Analysis Provider: To comply with anti-money laundering laws.

All third-party partners are required to comply with strict data protection agreements. They may only use the information received for its intended purpose and cannot use it for any other reason or share it further.

Rk66 applies industry-leading technical and organizational measures to protect your data. Our security systems meet international standards and are regularly audited by independent third parties.

• SSL/TLS Encryption: All data exchanged between your browser and our servers is secured with 256-bit AES encryption.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
• Firewall & DDoS Protection: Unauthorized access is blocked at the server level.
• Secure Data Centers: Your data is stored in an ISO 27001 certified data center.
• Regular Security Audits: An external team of experts regularly tests our systems for vulnerabilities.
• Staff Training: Regular data protection training for all staff.
• Limited access: Only authorized personnel can access specific information on a need-to-know basis.

Rk66 uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser that help our platform recognize you.

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: To remember your preferences, language, and settings.
• Analytical Cookies: Site usage statistics are collected to improve our services.
• Marketing Cookies: To show you relevant promotions, subject to your consent.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the platform.

Rk66 respects your rights over your personal data. Under GDPR and international data protection laws, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to rectification: The right to correct inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under specific conditions.
• Right to Restrict Processing: The right to restrict how your data is used in certain circumstances.
• Right to Portability: The right to receive your data in a structured, portable format.
• Right to Object: The right to object to the use of your data for specific purposes.
• Right to withdraw consent: The right to withdraw previously given consent at any time.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days. Some requests may not be fully fulfilled due to legal obligations, in which case we will explain why.

Rk66 strictly prohibits anyone under 18 from creating an account or participating in any gaming activity. We do not knowingly collect personal information from minors.

If we discover that an account has been created by someone under the age of 18, that account will be immediately closed and all associated data will be deleted. If you believe your child is using our platform, please contact our support team right away.

Rk66 may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the top of the page. For significant changes, you will be notified by email or through the platform.

Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy. We recommend checking this page regularly.